Terms and Conditions

Welcome to homeglow24.com! These Terms and Conditions govern your use of Jens Reimer GmbH's website, located at https://homeglow24.com, as well as any purchases or transactions made through the website. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with all of the terms stated on this page, please do not use homeglow24.com or make a purchase.

Jens Reimer GmbH is a company registered in Germany. These Terms and Conditions are governed by the laws of Germany, subject to applicable US consumer protection laws for customers in the United States.

Terminology

The following terminology applies to these Terms and Conditions, Privacy Policy, and all Agreements: "Customer", "You", and "Your" refer to you, the person accessing this website, making a purchase, and agreeing to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our", and "Us" refer to Jens Reimer GmbH. "Party", "Parties", or "Us" refer to both the Customer and ourselves. These Terms also apply to transactions processed through third parties, such as our payment processors (Shopify Payments, Apple Pay) and fulfillment partners (CJ Dropshipping or ).

Cookies

We use cookies on homeglow24.com to enhance your browsing experience. By clicking "Accept" on our cookie banner or continuing to use our website, you consent to the use of cookies in accordance with Jens Reimer GmbH's Privacy Policy. We use essential cookies to enable core functionality (e.g., shopping cart, checkout), analytical cookies to understand user behavior (e.g., Google Analytics), and marketing cookies to deliver personalized ads. For more details, please see our Privacy Policy.

License

Unless otherwise stated, Jens Reimer GmbH and/or its licensors own the intellectual property rights for all material on homeglow24.com, including but not limited to text, images, and designs. Some product images and descriptions may be provided by our suppliers (e.g., CJ Dropshipping) and are used under license. All intellectual property rights are reserved. You may access this material from homeglow24.com for your own personal use, subject to the restrictions set in these Terms and Conditions.

You must not:

  • Republish material from homeglow24.com
  • Sell, rent, or sub-license material from homeglow24.com
  • Reproduce, duplicate, or copy material from homeglow24.com
  • Redistribute content from homeglow24.com

If you submit reviews, comments, or other content to our website, you grant Jens Reimer GmbH a non-exclusive, royalty-free license to use, reproduce, and display such content on our website and for marketing purposes.

Customer Reviews

Our website allows customers to post reviews and opinions about our products. Jens Reimer GmbH does not filter, edit, or review comments prior to their publication, but we reserve the right to monitor and remove any reviews that violate these Terms and Conditions, including those that are defamatory, offensive, or unlawful. Reviews reflect the views of the customers who post them and not the views of Jens Reimer GmbH. We are not liable for any damages or expenses caused by customer reviews.

By posting a review, you warrant that:

  • You have the right to post the review and have all necessary licenses and consents to do so;
  • The review does not infringe any intellectual property rights, including copyright, patent, or trademark of any third party;
  • The review does not contain defamatory, offensive, or unlawful material;
  • The review will not be used to solicit or promote business or unlawful activity.

You grant Jens Reimer GmbH a non-exclusive, royalty-free license to use, reproduce, and display your reviews on our website and for marketing purposes.

Hyperlinking to our Content

You may link to our website’s homepage (https://homeglow24.com) provided the link is not deceptive, does not falsely imply sponsorship or endorsement by Jens Reimer GmbH, and fits within the context of your site. We reserve the right to request the removal of any link at our discretion. We may use affiliate links or partner with advertising networks, and such links will be disclosed in accordance with applicable laws.

iFrames

You may not create frames around our webpages without prior written permission from Jens Reimer GmbH.

Content Liability

We are not responsible for the accuracy of product descriptions, images, or other content provided by third parties, such as our suppliers (e.g., CJ Dropshipping). You agree to protect and defend us against any claims arising from your use of our website.

Reservation of Rights

We reserve the right to request the removal of any links to our website and to amend these Terms and Conditions at any time. By continuing to use our website, you agree to be bound by the updated Terms and Conditions.

Removal of Links

If you find any link on our website that is offensive, please contact us at info@homeglow24.com. We will consider requests to remove links but are not obligated to do so or to respond directly.

Your Privacy

We take your privacy seriously. Please read our Privacy Policy for details on how we collect, use, and protect your personal information. When you make a purchase, your payment data is processed by third-party providers such as Shopify Payments and Apple Pay, as outlined in our Privacy Policy.

Payment Terms

We accept payments via Shopify Payments, Apple Pay, and other methods as indicated at checkout. All payments must be made in USD. By providing your payment information, you authorize us to charge the total amount of your order, including applicable taxes and shipping fees. We are not responsible for any additional fees charged by your bank or payment provider.

Shipping Terms

https://homeglow24.com/pages/shipping-policy

Returns & Refunds

https://homeglow24.com/pages/returns-refunds-policy

Product Compliance

All products are sourced from third-party suppliers (e.g., CJ Dropshipping). While we strive to ensure that products meet applicable standards (e.g., FDA regulations for food-contact materials in the USA), we are not liable for any non-compliance or defects caused by the supplier. Please contact us at info@homeglow24.com if you receive a defective or non-compliant product, and we will work with the supplier to resolve the issue.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of our services. This includes, but is not limited to:

  • Delays in shipping or delivery, as we rely on third-party fulfillment partners (e.g., CJ Dropshipping).
  • Product quality or compliance with local regulations (e.g., FDA standards in the USA), as products are sourced from third-party suppliers.

Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • Limit any of our or your liabilities in any way that is not permitted under applicable law;
  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this section govern all liabilities arising under these Terms and Conditions, including liabilities arising in contract, in tort, and for breach of statutory duty.

Contact Us

If you have any questions about these Terms and Conditions, please contact us with our contact-form: https://homeglow24.com/pages/contact

Email: info@homeglow24.com
Phone: +49 89 244 135 551